Customer Product Support

30 Vacantes
Publicado el 10 de octubre en

Sistemas en Montevideo, Montevideo

Descripción
  • Salario: 1,00 $U (Neto mensual)
  • Categoría: Informática / Telecomunicaciones
  • Subcategoría Sistemas
  • Localidad: Montevideo
  • Activo desde: 10/10/2019 - 05:35:09 am
  • Jornada: Tiempo Completo
  • Tipo de Contrato: Contrato por tiempo indefinido
  • Fecha de Contratación: 23/10/2019
  • Cantidad de Vacantes: 30
  • Educación Mínima: Bachillerato / Educación Media
  • Años de Experiencia: 1
  • Idiomas: Inglés
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No

We are looking for customer-focused candidates who enjoy working with technology and are looking forward to develop their talents.

Under direct supervision, responsible for responding to routine customer inquiries regarding functional and technical inquiries related to Sabre products. Analyzes problems using available tools to identify problem area(s) and recommend a solution. Maintains log of problems in accordance with applicable procedures. Monitors and escalates unresolved problems to 2nd and 3rd level support teams, provides status updates to customers.

Job requirements:
Education:

High School diploma, University student or graduate.

Requirements:

Ability to analyze problems, identify root causes and make decisions to solve them.
Proficient in using computer software products and working knowledge of Internet usage.
Excellent telephone manner and customer service skills.
Excellent writing skills, particularly email, to communicate with customers.
Professional fluency in written and spoken English 

Other qualifications - not required - but considered a plus:
Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus),  including understanding the procedures related to the reservation, ticketing and fulfillment of travel bookings, 
Contact Center and /or telemarketing experience,                                 
Experience working at a travel agency and/or airline reservation or other travel industry provider,
Travel industry knowledge
Fluency in written and spoken Portuguese




This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

We will receive applications for this job from 19/07/17 to 19/08/16.


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Sabre Corporation
An innovative technology company that leads the travel industry by helping our customers succeed. Empresa del sector Informática / Software, localizada en Montevideo, De 501 a 1000 trabajadores Localizada en Montevideo, Montevideo.
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